Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, improve performance, and provide a better user experience.

How We Use Cookies

Ailaikit uses cookies and similar tracking technologies for the following purposes:

• Essential Cookies: Required for the website and application to function correctly. These include session management and authentication. These cannot be disabled.
• Performance Cookies: Help us understand how visitors interact with our platform by collecting anonymous usage data such as page visits and time spent on pages. This helps us improve our services.
• Functional Cookies: Remember your preferences and settings (such as language or display options) to provide a more personalised experience.
• Analytics Cookies: Used to gather insights on user behaviour and app performance metrics through trusted third-party analytics tools. All data is anonymised and used solely to improve the Ailaikit experience.

Third-Party Cookies

Some cookies on our platform are set by trusted third-party services (e.g., analytics providers). These third parties have their own privacy policies and we encourage you to review them. We do not control third-party cookies and they are subject to the respective third party's terms.

Managing Cookies

You have the right to control how cookies are used:

• Most browsers allow you to block or delete cookies through their settings.
• You may opt out of non-essential cookies without affecting core app functionality.
• Please note that disabling certain cookies may impact your experience on our platform.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The retention period varies depending on the type of cookie.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically. Continued use of our platform after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies, please contact us at:

support@ailaikit.co.za or visit www.ailaikit.co.za